Immediate assistance for you and your computer is invaluable when things go wrong but sometimes the help you need is simply to give you more confidence when you’re sat in front of the screen, worried about what to do next. I offer patient, friendly support and maybe just watching over your shoulder when you attempt something new. Call for a chat to see when I can help.
Choosing a new computer or tablet
You’re thinking of buying a new computer and the choice is endless, how do you decide which model to buy, or whether to have a tablet, laptop or both? Sifting through the many possibilities is tedious work and if you don’t know how systems compare, that only adds to the confusion. I can help you choose what’s best for you based on what you’ll be using it for and your budget. Give me a call when you need help and take a look at my guide: buying a new computer.
Back-up and recovery
Do you keep a copy of your precious photos? Have you backed-up your latest client database? Its easy to rely on our computers to keep everything safe but if things go wrong and the system is beyond repair you may lose valuable work or irreplaceable memories. Together we can work out how to regularly back-up or copy your files to save you heartache when the worst happens.
For businesses having a recovery strategy is crucial. Do you know how to restore your back-up onto another system? Do you have all your business passwords saved and if so, can you access them when your computer is down? We can plan and test your recovery procedure to ensure your business does not suffer if your office computer is out of action for any length of time.
Saving your files to the cloud is a relatively new idea and there are many free storage services available if you’re curious and want to give it a try.
I can set up a free account for you and show you how it works or if, on the other hand, you need the added security of regular back-ups, greater storage capacity and the ability to access your files anywhere but don’t know where to start, I can help with that too. We can work through it together or I can help remotely, creating an account based on your requirements then giving you full assistance when you need it.
Tuition with the Computer Cookie
So your computer is running well and you just want the best advice on how to use it. I can take you through every step of computer ownership from peeling back the packaging on a brand new model, to learning how to keep it up-to-date, installing the latest software or adding a new device such as a printer.
Tuition charges are available on request and are better value for money when booked in a block of two or more sessions. Here are some of the topics I can help with:
Using Windows 10
Using your tablet
How to download and organise photos from your camera
Using and maintaining your printer
Browsing the web and shopping online
Setting up an Ebay account
For a no obligation chat call 01452 506529 or 0777 216 4832 or fill in the form on the contact page.